Blog #5: Customer Service

We all know how imperative customer service is for any business. The difference between a polite hello, and a rushed greeting, or a warm smile, and rolled eyes. Customer service can change people’s days. In business, and in life, we are constantly interacting with workers, from picking up your morning coffee, going to your gym, eating out at a restaurant with some colleagues. All of these places have workers who shape your impression of their business. Customer service goes further than the immediate gratification or dissatisfaction. Customer service is something that lasts with you, and will change your choices. Follow this link here to read a story on how a weekend falling apart was held together because of how a certain business chose to handle their customer service.

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